Our Commitment to Privacy

Aqua Health Products values its customers and respects their privacy.

This privacy policy (this “Policy”) describes the personal information we may collect from you, the purposes for which we collect it, how we use it and when we may share it with third parties. This Policy also describes the choices you can make about how we collect, use and disclose your information. Aqua Health Products will not collect, use or disclose your personal information other than in compliance with this Policy.

By using the aquahealthproducts.com website and/or making online purchases of products, you agree to the terms and conditions of Aqua Health Products’ Policy. If our Policy changes in the future, we will notify our customers and website users of any such changes by posting an updated Policy on our website.

Following the posting of such changes, your continued use of the aquahealthproducts.com website will constitute your acceptance of these changes and you will be bound by such changes. If you do not continue to use the aquahealthproducts.com website following a change to our Policy but take no other action with respect to your personal information, our use of that information will remain subject to our Policy as it was in effect prior to the change. You are responsible for regularly reviewing this Policy and any changes thereto.

We may offer you the ability to connect with our website or use our applications, services, and tools using a mobile device, either through a mobile application or via a mobile-optimized website. The provisions of this Policy apply to all such mobile access and use of mobile devices. This Policy will be referenced by all such mobile applications or mobile-optimized websites.

Our Privacy Policy

What type of information does Aqua Health Products collect?

We may collect personal information from you when you save or otherwise provide your personal information to us, such as by setting up a user account and password, logging in as a registered user of aquahealthproducts.com, searching for a product, making an order for a product, providing information in your account (and you might have more than one, if you’ve used more than one e-mail address when shopping with us), interacting with us by phone, e-mail, or through our websites, mobile optimized websites, mobile applications or otherwise or if you complete an entry form to participate in a contest, promotion or survey. As a result of these actions, you might supply us with personal information, such as your name, e-mail and postal addresses, phone number(s), credit card information, names of people to whom purchases have been shipped, including address and telephone numbers, product interest information and financial information and in certain circumstances, your opinions and individual preferences. We may also maintain a record of your product interests. When you visit our website, we may also gather certain information automatically and store it in log files. This information may include without limitation browser information, Internet Service Provider (ISP), operating system, Internet Protocol (IP) addresses or other device identifiers, location and date/time stamp.

For what purpose does Aqua Health Products collect information?

Aqua Health Products may use your personal information to (i) process your order and to answer questions about the status of your order; (ii) send you or your friends, relatives or associates, products that you have ordered; (iii) maintain contact with you and provide you with ongoing personalized service; (iv) communicate with you (via e-mail, post or otherwise) and provide you with promotional materials and additional information regarding our products, services, surveys, contests, promotions and special offers; (v) help us learn more about your shopping preferences; and (vi) conduct marketing and performance research, to assist us in measuring our customer service, benchmarking our performance and to help us improve our shopping experiences and product offerings. As provided below, you may always choose not to receive promotional materials or marketing information.

Does Aqua Health Products share information with third parties?

We do not sell or rent your personal information to non-affiliated third parties except as permitted by law. However, in the event of a sale of all or substantially all of our business or another similar transaction, we may transfer or disclose your personal information to a purchaser or prospective purchaser, who may collect, use and disclose such information for the purposes of evaluating the proposed transaction or operating and managing the affairs of the acquired business, or for other purposes identified in this Policy.

We may transfer personal information to non-affiliated third parties for processing pursuant to agreements that prohibit the third parties from using or disclosing the personal information other than for the purpose of processing and which impose security safeguards appropriate to the sensitivity of the information.

We may also use third-party advertising agencies to collect data and/or serve ads when you visit our websites. These agencies may use information (not including your name, address, email address or telephone number) about your visits to this website in order to provide tailored advertisements about goods and services of interest to you. If you would like more information about this practice or opt-out of receiving these ads, visit http://optout.networkadvertising.org/.

We reserve the right to disclose your personal information as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests, and rights of Aqua Health Products Inc.

The aqueahealthproducts.com website may contain links to websites operated by third parties. These websites may collect your personal information. This Policy does not apply to the practices of third parties and Aqua Health Products does not assume any responsibility for, and by using this website and/or accessing a third party’s website from this website you release Aqua Health Products of any responsibility for, the actions, practices, and omissions of third parties. Please check the privacy policy at each site you visit.

How can I exercise my choices about receiving promotions?

We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us or if you do not want us to use your information to enhance your shopping experience, you may unsubscribe from Aqua Health Products services by using the unsubscribe link situated at the bottom of any promotional message you receive from us.

What are cookies and how does Aqua Health Products use cookies on its website?

We may use “cookies” to track your preferences and activities on the aquahealthproducts.com website. Cookies are small data files transferred to your computer’s hard-drive by a website. They keep a record of your preferences making your subsequent visits to the site more efficient. Cookies may store a variety of information, including the number of times that you access a site, registration information and the number of times that you view a particular page or other items on the site. The use of cookies is a common practice adopted by most major sites to better serve their clients. Most browsers are designed to accept cookies, but they can be easily modified to block cookies. See your browser’s help files for details on how to block cookies, how to know when you have received cookies and how to disable cookies completely. You can also opt-out by using the following link: www.networkadvertising.org/choices/. You should note, however, that without cookies, some of the website’s functions will not be available, and the user will lose some of the benefits of the site.

How long is personal information retained?

We will keep your personal information only as long as is reasonably necessary for the purposes described in this Policy or such longer period as may be required by applicable law.

How is personal information secured?

We have adopted appropriate measures to ensure the confidentiality of personal information and to safeguard personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, in light of, among other things, the sensitivity of the information and the purposes for which it is to be used. Furthermore, each and every Aqua Health Products employee, representative or agent must abide by this Policy.

Mobile privacy

When you use our mobile optimized website or our mobile application, we may receive information about your location and your mobile device, including a unique identifier for your device. Aqua Health Products and our service providers may use and store this information to provide you with location-based services, search results, and other personalized content. Aqua Health Products will provide notifications only to those customers who accept to receive such notifications. Most mobile devices allow you to control or disable location services in the device’s setting’s menu. If you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or the manufacturer of your particular device.